Who we are
Our website address is: https://atakumi.com.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Chat & Messaging Services
We may provide customer support and communication through chat-based messaging services including, but not limited to, Facebook Messenger, WhatsApp, or a live chat / chatbot embedded on our website (collectively “Chat Services”).
Data we collect
When you use these Chat Services, we may collect personal data such as:
- Your name, username, or chosen handle
- Contact information (e.g. phone number, email)
- Any messages you send during the chat, including content, attachments, or images
- Usage data (e.g. date/time of chats, device or browser metadata, IP address)
How we use this data
We use the data from Chat Services to:
- Respond to your queries, requests, and feedback
- Provide support and assistance
- Improve our services (e.g. by analyzing chat logs for common issues)
- Ensure safety, security, and fraud prevention
Sharing with third parties
- Data may be stored and processed by the provider of the messaging platform (e.g. Meta for Facebook Messenger and WhatsApp, or our chatbot vendor).
- These third-party providers may have access to chat content and metadata in order to deliver their service.
- We may share chat data internally with team members who require access to support you.
- We will not share chat content with unrelated third parties except where required by law or to protect our rights.
Retention & security
- Messages and chat logs may be retained for as long as necessary to fulfill the above purposes, after which they will be deleted or anonymized unless legal or regulatory obligations require longer retention.
- We apply reasonable security measures to protect data collected through Chat Services.
Your choices
- You may choose not to use Chat Services.
- You may request access to or deletion of chat data, subject to applicable laws.
- If you prefer not to have messages stored beyond the immediate conversation, you can notify us, though this may limit our ability to provide ongoing support.
International processing
Some service providers may process or store your data outside of your country. Where this occurs, we take steps to ensure your data is protected in accordance with applicable laws.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
You can request your data via email to [email protected].
Where your data is sent
Visitor comments may be checked through an automated spam detection service.